Job Description

Duties: 

• Coordinates requests for public records submitted within specific deadlines regulated by the
  State including receipt of request, distribution of request, and research; compiles and prepares
  for the release of the documents requested; provides files, photocopies, and DVD copies;
  research records to prepare reports and provide follow-up information to customers and staff
  inquiries, as well as schedules and coordinates for review of records
• Prepares video for public release using a software editing tool.
• Create, manage, and distribute reports in a variety of formats, including tables, charts, graphs,
  maps, using SQL (Structured Query Language) Reporting.
• Answering and processing incoming calls, ascertaining the nature of business provides
  information, resolves concerns and/or complaints, takes messages, forwards calls to appropriate
  staff.
• Provide clerical support to the Police Department as needed.
• Data Entry of citations, reports, arrest records, court paperwork, and traffic accidents. Generate
  reports as needed.
• Handles inquiries and requests for information from insurance companies, private citizens,
  organizations and departmental personnel.
• Processes warrants, capiases and summons from Municipal Court.
• Processes snowplow permits, bike licenses, background checks, temporary protection orders,
  and expungements.
• Performs additional duties as needed

 

Benefits: 

• $16.00-$34.10 per hour; 40 hours per week; 80 hours per pay period. The exact pay rate is dependent upon qualifications and experience.

 

• Paid vacation and sick leave are allocated according to the City of South Euclid’s salary ordinance.

 

• Paid holidays include:
  • New Year’s Day
  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • Juneteenth
  • Fourth of July
  • Labor Day
  • Veteran’s Day
  • Thanksgiving Day
  • and Christmas Day.

 

• Employer sponsored health insurance including vision, dental, and life insurance options.

Company Information

The City of South Euclid is an inclusive community with inviting, walkable neighborhoods and
architecturally diverse housing options to fit every lifestyle and budget. It is a transit-friendly
community of over 22,000 residents located minutes from University Circle, Downtown Cleveland,
and the I-271 Corridor. As a first-ring suburban community located on the east side of Cleveland,
housing is the city’s primary industry. However, South Euclid is home to a diverse range of over 300
businesses. These businesses include educational and medical institutions, manufacturers, national
retailers and restaurants, small businesses, and professional offices.

Experience

Minimum of an associate’s degree from an accredited university, baccalaureate degree with course work in criminal justice, or statistics preferred. Proficiency in Microsoft Office, Word, Excel, Access, and Outlook. Knowledge of SQL reporting services (SSRS) platform preferred but not required. Ability to type and/or transcribe recorded material accurately and at a reasonable rate of speed. Ability to obtain and maintain a certification in both the Law Enforcement Automated Data System (L.E.A.D.S.) and the National Crime Information System (N.C.I.C.). Pro-active, self-directed with a strong attention to detail and the ability to multi-task and solve problems in a fast-paced sometimes stressful environment. Excellent Communication skills, both written and verbal. Ability to maintain strict professionalism and confidentiality in dealing with sensitive information and interact effectively with people. Knowledge and ability to draft or create grammatically and punctuality correct documents conforming to professional business standards. Candidate must be able to pass a background investigation to include a Bureau of Criminal Identification (BCI) and Federal Bureau of Investigation (FBI) fingerprint check, Computer Voice Stress Analysis examination, personality assessment, and drug screening.