Job Description

Duties:

• Sitting for long periods of time

• Receives emergency (E911) and non-emergency calls from the public, dispatchers, and law enforcement agencies via telephone, radio systems and computer aided dispatch requiring law enforcement, emergency medical service (EMS), or fire department attention and relays to officers or command personnel, as appropriate.

• Operates a multi-frequency radio and computer-aided dispatch system, accesses teletypes, operates playback on radios, operates TDD/TTY (Teletypewriting Device for the Deaf/Teletypewriter) and other related communication equipment located throughout the center.

• Navigates the OMNIXX system.

• Uses system to run criminal histories for CID, courts, officers and warrants.

• Enters wanted persons, Felony and Misdemeanor.

• Maintains warrants and clears warrants.

• Sends teletypes to other agencies confirming warrants, missing persons, stolen guns and stolen vehicles for Johnson County  and  additional agencies.

• Determines priorities of calls and dispatches required units and/or agencies.  Receives radio calls from field units.

• Performs data entry, modification, cancel and clear from the state system TLETS (Texas Law Enforcement Telecommunications System).

• Uses various computer systems, databases and mapping applications for data entry and information retrieval.

• Runs and distrubutes paperwork for jail, investigators, courts, officers and warrants.

• Validates and reenters (purged) records that have been entered through state system TLETS.

• Performs other related duties of a similar nature and level as assigned.

• Employees are required to comply with safety regulations, procedures, protocols, and wear personal protective gear if required.

Skills:

• Geography and mapping

• Reacting quickly and calmly in emergencies

• Listening and comprehension

• Handling situations firmly, courteously, tactfully and impartially

• Read, analyze, and interpret standards, policies, procedures, and regulations

• Meet schedules and deadlines of the work unit

• Adapt to changes in work situations and priorities

• Reason/analyze; use logic to identify and resolve problems

• Use (or learn to use) computer software and systems applicable to the position

• Meet schedules and deadlines of the work unit

• Handle common inquiries or complaints

• Works independently

• Apply listening and interview skills, work under pressure, address conflict, solve problems, and make sound split-second judgments

• Exercise good judgment and focus on detail as required by the job

• Operate standard office equipment, such as computer keyboards and monitors, copiers, scanners, and telephone

• Follow oral and written instructions and procedures

• Maintain well-organized materials, files, systems and tools

• Establish and maintain constructive and cooperative interpersonal relationships with staff, peers, supervisors, or managers in the work unit and other departments, as well as with staff of outside entities and other individuals, as applicable to the essential duties and responsibilities

 

Benefits: 

Vacation / Sick Days

Following successful completion of the 13 pay period orientation period, full time employees are
eligible for vacation and sick leave benefits as follows:

Service Time	Accrual Time / Maximum Hours
6 months - 5 years	3.076 hours every pay period/ maximum of 120 hours
5 - 10  years	3.692 hours every pay period/ maximum of 144 hours
10 - 15 years	4.615 hours every pay period/ maximum of 180 hours
15 - 20 years	5.23 hours every pay period/ maximum of 204 hours
20 + years	6.153 hours every pay period/ maximum of 240 hours

 

Sick Leave

Employees accrue 3.692 hours every pay period, with a maximum accrual of 720 hours.

Bonus Vacation

If no sick time is used over the period of one year, employees are awarded 3 paid bonus vacation days (24 hrs.) in addition to their normal earned vacation time.

Personal Time

Each January 24 hours of personal time is assigned. Employees must complete a 6 month orientation period before they are eligible for Personal Time. These hours do not carry over year to year. Employees will not be paid Personal Time if they leave Johnson County.

Retirement

Plan is administered by the Texas County and District Retirement System. Employees contribute 7% of gross earnings each payday, the County matches this amount. Mandatory participation begins on first day of employment. Cafeteria Plan: Various options featuring tax reduction and tax deferral advantages. Programs offered through Nationwide or VALIC organization.

Pay

Employees are paid every other Friday (bi-weekly). Time goes in 2 weeks after it is worked. If a payday falls on a county holiday, employees are paid on the preceding workday.

Paid Holidays

The county offers 13 paid holidays annually.

Company Information

Mission: To serve the people of Johnson County with fairness, justice, and service

 

Vision: To be a model for other law enforcement agencies and achieve excellence in law enforcement

 

Divisions: The Sheriff's Office has 10 divisions, each with a specialty 

Experience

6 months to 1 year of advanced study or training beyond high school equivalency, Combination of education and experience sufficient to successfully perform the essential duties